Frequently Asked Questions
Everything you need to know about our premium outdoor furniture.
What materials are used in Harbour Outdoor furniture?
We use high-grade materials specifically engineered for the elements, including powder-coated aluminum, sustainably sourced A-Grade teak, and Sunbrella performance fabrics that are UV and water-resistant.
How long does shipping take for large furniture items?
Standard shipping typically takes 2-4 weeks. For larger patio sets or custom configurations, our white-glove delivery service will contact you to schedule a specific installation window.
Do you offer a warranty on your products?
Yes, we provide a 5-year structural warranty on all frames and a 2-year warranty on fabrics and finishes against manufacturing defects.
Can I leave my outdoor furniture out all year round?
While our furniture is designed to withstand harsh weather, we recommend using our custom-fit protective covers or storing cushions during extreme winter months to prolong the life of your pieces.
What is your return policy?
We offer a 30-day return window for most items in their original condition. Please note that custom upholstery orders and final sale items are non-refundable.
Do you provide fabric samples before I purchase?
Absolutely. You can order a complimentary swatch kit through our website to see and feel our performance fabrics in your own outdoor space before committing to a set.